Telemedicine Service

British Columbia Residents (MSP Registered)

If you have a mild, self-limiting condition, or use a medication that requires refill authorization or reassessment, please book an appointment with one of our collaborative care physician's. There is no direct charge to BC residents for this telemedicine service. During your appointment you will have a 5-10 minute phone consult with a Medical Doctor (MD) holding a liscence to practise medicine in Canada.

Non-Residents (Not MSP Registered)

If you are not a BC resident or, if you have a prescription written outside of Canada and wish to consult a Canadian Physician, you may book an appointment at the physician's current rate. If your visit is not covered by BC Medical Services Plan (MSP), you will be contacted by Avicenna with a quote for pre-payment.

Service conditions and notices to our clients

*By registering for this collaborative care service you acknowledge that Aaronson's Pharmacy may be engaged to provide prescription fulfillment services to complete your care visit. We kindly request your support in exchange for this opportunity to connect you with an available physician.

*Please inform the physician of your needs during your appointment and they will assist you per their professional judgement.

*Appointments may be cancelled if the physician determines they are not able to assist you by phone. If your appointment is cancelled, please visit a local physician in person.

*If you do not have BC MSP coverage then telemedicine visits must be pre-paid by the patient. Prescription fulfilment services are seperate, and can be arranged with the pharmacy at the usual instore rates. BC Pharmacare and MSP coverage is automatically applied for all BC residents.

*Please communicate respectfully, and honor the physician and pharmacist's decisions regarding your care. We work within regulatory constraints; as such, drugs will only be prescribed or dispensed if professional judgment, laws or restrictions allow us to do so safely.